Salesforce

Salesforce Certified Sales Cloud (CRT-251)

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Exam Code: CRT-251

Salesforce Certified Sales Cloud (CRT-251)

Hand picks the right course and complete your certification, get a completion certificate & achieve faster career growth. EXAMROADMAP provides 100% valid Salesforce Certified Sales Cloud (CRT-251) exam questions and answers which can help you to pass your certification exam in First Attempt without any worries. These questions and answers same as actual Salesforce Certified Sales Cloud (CRT-251) Certification Exam are prepared by our team of experienced Salesforce certified consultants and domain experts. We have carefully maintained exam structure, syllabus, topic weights, cut score and time duration same as actual Salesforce Exam. Our online Salesforce Certification practice exams contain practical case study-based questions and answers. We have prepared question bank for this practice exam with the help of experts' domain knowledge and collective feedback received from recently certified candidates and updated on regular intervals.

About the Exam 

Read on for details about the Salesforce Certified Sales Cloud Consultant exam.

  • Content: 60 multiple-choice/multiple-select questions and 5 non-scored questions*
  • Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
  • Passing score: 68%

Key Topics

Salesforce Exams are made up of different topics, each with different weightings. In comparison with other Salesforce certifications, the Sales Cloud Consultant is one of the more complex options, as it covers 10 different categories. 

It’s important to pay attention to these, as just a few sections will most likely take up the majority of the exam, such as the key topics below, which come to a total of 63%. We’ll even throw in some example questions.

1. Application of Product Knowledge (18%)

The largest section on this exam (with over 10 questions) is testing the candidate’s way of applying product knowledge in the Salesforce ecosystem. The question topics are sure to cover everything from the Lead stage of the process all the way through to Opportunity management, quoting, and fulfilling the order.

On top of the above, this is the section where out-of-the-box Salesforce features will be covered. Think Enterprise Territory Management or Advanced Currency Management, as well as the appropriate situations for using AppExchange managed packages.

2. Implementation Strategies (13%)

All questions in this section will be scenario-based, and will test your knowledge, not only on the platform, but also on your understanding and translating business requirements into a solution. 

Here is where the consulting experience – for the candidates who have it – comes into play. From gathering requirements through to the production deployment, you should be familiar with (and comfortable applying concepts) that make a consulting engagement successful as well as measurable.

3. Account and Contact Management (11%)

Although you should find Accounts and Contacts a relatively simple concept by the time you decide to take this exam, there are a lot of features surrounding them which extend the functionality for more specific requirements. These include (but are not limited to) Account Hierarchies, Related Contacts, Person Accounts, and Events. 

In addition, you will be expected to determine how ownership on Accounts and Contacts can drive visibility of records such as Opportunities, Cases, and Activities.

4. Sales Practices (11%)

One of the key sections of this exam, here is where your knowledge pertaining to Sales Cloud and related products (such as Einstein products or Salesforce Inbox) will be evaluated, all using – once again – scenario-based questions. 

You also need to be familiar with the implementation considerations, along with sales and marketing specific processes as well as KPI measurement and solving business challenges.

5. Opportunity Management (10%)

This section will cover a wide range of topics, specifically the relationships between a few interconnected features such as Sales Stages, Sales Processes, Forecasts, and Pipeline. Questions will also include the relationships between:

  • Opportunities to assets 
  • Product line items and schedules
  • Price books
  • Quotes
  • Contracts
  • Campaigns

Quite a few questions will be scenario-based, and you will be able to get a few easy points by proposing the most appropriate forecasting solution, as well as knowing the implications of activating advanced currency management.

“Pass rate for this exam is 68%, that means you should answer 41 questions correctly out of 60. Please note we provide you total 195 Questions & Answers for your perusal”.

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Salesforce Certified Sales Cloud (CRT-251) - Full

  • Question: 195
  • Time limit: 105 minutes

Salesforce Certified Sales Cloud (CRT-251) - Mini

  • Question: 97
  • Time limit: 53 minutes